Privacy Policy

Flight Support Corporation wants you to understand what kinds of information it collects on its Web sites, and how it uses, shares, and protects that information.  The following discloses Flight Support Corporation's information gathering and dissemination practices for this web site.   As used in this Privacy Policy, “we”, “us”, and “our” refers to Flight Support Corporation, and the “Site” refers to, its subdomains and any other web site on which this Privacy Policy appears.

The Site resides upon servers located in the United States of America.   If you are located outside the United States, please be aware that information you provide on the Site is being transferred to and stored in the United States.   The Site’s personal information practices and the terms of this Privacy Policy may or may not comply with foreign law, so if you do not agree with this, please do not use the Site. 


As used in this Privacy Policy, “personal information” means information that may be used to identify a specific individual or that is about an identifiable individual, including but not limited to name, email address, phone number or credit card number.   “Aggregate information” refers to combined demographic information which has been derived from personal information but which cannot be reasonably used to identify any individual. 

I.  Information We Collect On the Site and How We Use It

You can visit our Web Site and learn about the services we provide without providing personal information.  You do need to provide personal information, however, to sell or bid on items.  We do not collect any personal information on the Site unless you provide it voluntarily.  However, certain non-personally identifiable information, such as IP address, is collected automatically from every Site visitor, even if not voluntarily provided. 

We collect and use personal information in the specific ways listed below and generally to improve our Site and services to you, as well as to meet our legal obligations.  We also use personal information you provide for other purposes consistent with the reason you provide such information to us. 

1.  Registration and Auction Information.  Our Site's registration process requires users to provide us valid and accurate contact information including name, address, phone number, and email address (collectively, “Registration Information”). 

We collect certain information submitted during transactions on the Site based on your activities, including bidding, buying and selling, as well as shipping and billing information, and other information you provide in connection with buying or shipping an item (collectively, “Auction Information”). We may also collect certain personal information that you provide through correspondence or dispute resolution. 

Registration Information, Auction Information and other personal information that you provide may be used in the following ways:

  • For fraud protection at the time of registration;
  • To send you auction-related notifications about transactions you carry out on the Site;
  • If and when you bid on an item, to share your name, address, telephone number, email address and bid information with the seller to facilitate the transaction;
  • If and when you list an item for sale, to share your contact information, including name, address, email address, telephone number and item detail, with bidders to facilitate the transaction;
  • To perform our billing, administration and collections functions (and to contact you when necessary about these functions);
  • To report information about your account, including late payments, missed payments or other delinquencies or defaults on your accounts, to credit reporting bureaus;
  • To communicate with you and carry out actions requested by you (such as subscriptions to newsletters); and
  • When facilitating the investigation of fraud or illegal activity, to share information with law enforcement or other governmental agencies or authorized third parties when requested pursuant to a criminal investigation or alleged illegal activity or any other activity that may expose you, us or another Site user to legal liability.

2.  Financial Information.  For Sellers, if you list items on the Site, we collect financial information including credit card number, expiration date, and billing address.  Financial information is used to bill you for transactions you carry out on the Site and to collect on fees and debts incurred through the use of the Site.  If your account is past due and collection must be pursued, your contact and financial information may be shared with collection agents and/or credit reporting agencies.  We share financial information with non-affiliated third parties to facilitate the completion of auction transactions as specified above, to respond to subpoenas, for other legal compliance purposes, and for billing and collections.  For Bidders/Buyers, we collect financial information including credit card number, expiration date, and billing address when you formally register to bid on listed items.  Financial information is used only to verify your registration information and identify you a a "real person".  This is to protect our sellers against "scam" bidders/buyers.  At not time will any fees be charged against your credit card.

3.  Information Requests.  We may ask you to provide personal information in order to allow us to respond to your requests for information or other requests made over the Site. 

4.  Emails from  Any email messages generated by the Site result directly from the User's actions (such as registration information, confirmation of placing a bid, confirmation of listing an item, or the user’s choice to subscribe to certain communications), or as necessary to inform you of changes to the Site or events related to the Site, or changes to the Site rules or policies.  Users may opt-out of receiving many future mailings; see the section below entitled “Communications from the Site and Your Choices.” 

5.  Non-personal information.  We automatically collect your IP address when you visit our Site.  We use your IP address to help diagnose problems with our server, and to administer our Site.  Your IP address is used to gather broad demographic information, and to track usage patterns in the Site.  We also may collect geo-location information, device identification number and type, computer and connection information, statistics about page views and standard web log information.  We do not correlate this information with data about individual users.

6.  Cookies.  We, on our own or in collaboration with our third party partners, may use a technology referred to as “cookies” (or other similar technology), which are pieces of data on your computer tied to information about you.  Based on your browser type and other information provided by our cookies, we use cookies to: (i) customize certain Site content and access; (ii) track usage patterns on the Site; (iii) allow the Site to remember your user name and password if you so choose; (iv) enable third parties to target marketing promotions to you (see “Third Party Advertising Below”) and (v) for any other purposes permitted under applicable law from time to time. 

You can decide if and how your computer will accept cookies by configuring your preferences option within your web browser.  To disable this function in your web browser, choose the “help” menu and follow the instructions for deleting cookies and preventing your browser from downloading additional cookies.  If you choose to reject cookies, you can still browse our Site, but you may be unable to post on the Site or use the Site as a buyer or seller, or otherwise to access certain aspects of the services available on the Site.  We do not store personal or confidential information in cookies.

7.  General Uses.  In addition to the foregoing, we will use your personal information as specifically described on the Site at the time of collection.  We may also use your information internally to customize your experience with our company and our Site (for example, adapting the Site to your browser), to help us develop new products and services, to verify your identity, to collect debts or fees owed to us, or to investigate or settle inquiries or disputes, and for other legally required or permissible purposes. 

II.  How We Share Your Information

We do not sell or rent your personal information collected on the Site to non-affiliated third parties unless you have opted into such sharing. 

Other than as described in the paragraph above or as specifically described elsewhere in this Privacy Policy, we will not share your personal information collected on the Site with third parties without your permission, except as necessary or appropriate to (i) carry out the transaction, activity or request made by you on the Site, (ii) comply with any applicable law, court order or other judicial process, or (iii) enforce or apply agreements with you, or protect the rights, property or safety of us or third parties, or as otherwise required or permitted by law.

We do not share your personal information with any third parties for such third parties’ marketing purposes, unless you have opted into such sharing. 

Except as otherwise provided, this Privacy Policy only addresses the information that we collect from you, but not about how third parties to whom you disclose your information may use and disclose it.  If you disclose your personal information to third parties such as bidders, buyers and sellers on our Site, other rules may apply to how they use and disclose information provided to them.  We do not police or influence the privacy parties of third parties.  When providing your personal information to third parties, their privacy policies govern their use and disclosure of your personal information.  Before disclosing your personal information to a third party, you should familiarize yourself with their privacy policy.  We also encourage you to disclose your privacy policies to third parties with whom you are dealing with through our Site.  When Users transact with each other, they may have access to each other’s name, user id information, email address and other contact information.  By using our Site, you agree to use other Users’ information only for MILPARTS® transaction-related purposes or other purposes for which a User explicitly chooses. 

III.  Communications From the Site and Your Choices

The Site sends three types of email communications: (1) notifications related to auction activity, (2) 'Saved Search' notifications, and (3) opt-in newsletters and promotional email messages. 

(1) Auction Activity.  Notifications related to auction activity are generated as a result or registering as a user of the Site, bidding on items, or listing items for sale.  These notifications can include bid confirmations, winning bidder notices, item listing confirmations, item sold notifications, monthly statements, billing messages and other notifications related to activity on the Site.  You cannot opt out of receiving notifications related to auction activity; however, if you do not bid nor list items and your account balance is zero you will not receive any such notifications from the Site. 

If you are a registered buyer or seller on the Site we may send you certain notices, such as notices of a substantial change in the policies and/or operation of the Site.  These notices are sent infrequently and cannot be opted out of other than by closing your account with us

(2) Promotional Messages.  Opt-in newsletters and promotional email messages are mailing lists that you choose to subscribe to during auction registration or by using various opt-in pages or forms on the Site.  You may change your preferences for these promotional messages at any time by logging into My Account > Account > Details and deselecting the “Newsletter” preference.  All such lists are 100% opt-in; in other words you will never receive any newsletter or promotional email from the Site unless you have specifically elected to be on the applicable email list.  You may opt out of these mailings at any time and we have made it very easy to do so 

IV.  Children’s Privacy

The Site is not intended for or directed to persons less than 18 years of age.  We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our services to children.  If you are under 18 years of age, do not use the Site. 

V.  For Persons Outside the United States

By consenting to this Privacy Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein.  You agree that by using the Site, your personal data will be transferred to servers located in the United States in connection with the purposes stated in this Privacy Policy.  You understand that the laws with respect to the protection of personal data in the United States may not be as stringent as those in your home jurisdiction. 

VI.  Security

The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control.  When you submit sensitive information via our Sites, such as credit card information, that information is subject to secure sockets layer (SSL) encryption technology.  However, no data transmission over the Internet can be guaranteed as 100% secure.  As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us.  We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser.  If you do share your password or personal information with anyone, you are responsible for all actions taken in your account’s name.  If you lose control of your password, you may lose considerable control over your personal information and may be subject to legally binding actions taken on your behalf.  Because of this, if the security of your password has been compromised in any way, you are responsible for immediately notifying us and for changing your password. 

You can review your personal information by logging into our Site, and you should act to update it promptly upon changes in your personal information or to correct any errors in it.  You might not be able to alter or delete a public posting once you make it.  At your request, we will close your account and make your personal information not publicly viewable as soon as reasonably possible, in accordance with applicable law. 

VII.  Other Site-Related Items

1.  Third Party Advertising.  We may use third party advertising companies to serve ads when you visit our Site.  At this time we do not employ any third-party advertising companies.  When/If we do we will identify them in this section of our Privacy Policy.  Third-party advertising companies may separately place or recognize a cookie file on your browser in the course of delivering advertisements to the Site.  Using cookies or other technology, these companies may use information about your computer, combined with personally identifiable information or other non-personally identifiable information collected by the advertiser, about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you on our website, other Web sites, and other forms of media.  You may visit the website of the advertiser - which will be included in this section - to learn more about its practices with respect to personal data, and to opt-out where possible, or you may visit the following website to opt out of this practice by multiple advertisers:

We will update this section of this Privacy Policy if our practices with respect to advertisers change, so you should check this section of the Privacy Policy if you are concerned about third party advertising companies. 

2.  Other Sites.  The Site may contain links to the websites of third parties.  We are not responsible for and have no liability for the privacy policies or practices of those websites.  We recommend that you review the privacy policies of each website you visit. 

3.  Submissions.  Suggestions, materials or other intellectual property sent or transmitted to us via our Site are governed by the separate terms applicable to such materials identified at the time of submission (if any).  All such items shall be deemed to be non-confidential, and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them. 

VIII.  Acceptance of Privacy Policy

By using our Site, you signify your acceptance of this Privacy Policy.  If you do not agree with the terms of this Privacy Policy, please do not submit any personal information to us through our Site. 

IX.  Contacting Us

If you choose to visit the Site, your visit and any dispute over privacy are subject to this Privacy Policy and our Terms & Conditions (aka “User Agreement”), including limitations on damages to the extent permitted by law, resolution of dispute procedures, and application of the law of the State of Alabama, as set forth in our User Agreement

You may review, update and modify your Registration Information by logging in and visiting My Account > Account on the Site.  You may also change your communications preferences by visiting My Account > Account > Details in order to unsubscribe from or opt in to certain email communications from the Site. 

If you have any concern about the privacy practices of the Site, please contact us at following address with a detailed description, and we will try to resolve it. 

Privacy Issues
Flight Support Corporation
35 Pinecroft Road
Anniston, Alabama  36201


You can contact us via the website’s Contact Us page.

X.  Changes to Privacy Policy

Please check this Privacy Policy periodically to inform yourself of any changes.  We reserve the right to modify this Privacy Policy at any time, so you should review it frequently.  If we make material changes to this Privacy Policy, we will post such revised policy on our Site and notify you by email or otherwise as permitted by law. 

Effective Date: February 8, 2023
Copyright © 2019 Flight Support Corporation